All goods are thoroughly examined before packaging to ensure they are sent in A1 condition. Whilst we accept no responsibility for parcels lost or damaged within the postal system please notify us if your parcel doesnt arrive or arrives damaged and we will look into it for you.

If your goods arrive broken, Australia Post will request to view them before any claims can be made.We highly recommend you use Registered Post if you are concerned about lost or damaged parcels.

Registered post includes insurance to the value of $100.00. We automatically register orders over $80.00 and automatically insure the extra value for orders over $100 at our expense.


Returns

We offer a 30-day return period. If you are not 100% happy with a product, you can return it for a full refund, no questions asked.

All that we ask is that you return the product in its original condition and in its original packaging. We also require that you include a copy of the receipt that you received with your order.

For hygiene reasons, we are unable to accept returns of personal type items.


Cancellations

To cancel an order, please contact our customer service department immediately.

Unfortunately, we are unable to accept cancellations for products that have already been shipped